A pre-order is the reservation of an item that is not yet available for shipping, but will be soon. In Pre-order purchases credit cards are debited at the moment the order is placed. Pre-order items are shipped upon the completed processing of the products. The item will be shipped within the time frame that is stated on the item’s purchase page. In case the merchandise in pre-order fails in delivery, BossyByNature Design Studio will promptly inform and refund customers.
Regarding order with available items and pre-orderable items, shipment will happen in 2 different phases:
- Available merchandise will be shipped with standard shipping methods.
- Pre-order items will be shipped right after items are available in stock. This is within two weeks from purchase.